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Not currently.

In the first version of Bitpost, purchases are limited to Amazon, to ensure item prices, quantities, and platform security are verified.

In future versions, other e-commerce sites selected and verified by Bitpost will be progressively integrated.

We are also working on a solution that will allow purchases on any e-commerce site, allowing users to interface directly with the counterparty without the need for prior verification by Bitpost.

In the event of attempted scams, the other party can report them. If the violation is confirmed, the scammer will lose their reputation points, and the funds locked in the multi-signature wallet will be used to compensate the injured party according to Bitpost's procedures.

During registration, you will be assigned a seed phrase consisting of 12 random words.

This seed phrase has two fundamental functions:

1. Account recovery and verification

If you change browsers, devices, or computers, you will be asked to enter the 12 words to prove that you are the legitimate owner of the account.

2. Secure transaction management

The seed phrase generates a private key used to create multi-signature wallets during exchanges between users, in which the transaction funds are stored.

⚠️ Important: Never lose your seed phrase. Losing it may result in you being unable to access your account or recovering the funds involved in an active trade.

No.

Currently, each purchase request can only contain one item.

To purchase different products, you will need to create separate requests.

Yes.

The number of orders you can handle at one time depends on your reputation level.

The higher your reputation, the more requests you can accept and complete at once.

⚠️ Always pay attention to order details and recipients. Errors or inappropriate behavior can reduce your reputation score and limit the number of orders you can handle.

The minimum item value must be €2.

Lower amounts may cause problems with payment processing or handling.

Yes.

It is possible to indicate multiple quantities of the same item within the same purchase request.

This option is enabled by default.

When selected, the Bitworker will only be able to accept requests for items that can be purchased in their local currency.

This allows you to avoid any additional costs due to exchange fees applied by banks or payment networks.

If this option is disabled, the Bitworker will be able to accept requests from any geographic area and in any currency. In this case, they will need to pay particular attention to the item's price, which will be manually communicated by the Buyer when creating the purchase request.

Bitpost never stores your seed phrase, so nobody here can recover it for you. What you can do depends on whether you have an order in progress.

1. First, check whether it is really lost

If Bitpost is not asking you for the 12 words when you open the app, they are still saved in your browser: you can read them from the "Login & Seed Phrase" tab of your profile. Write them down somewhere safe before doing anything else.

2. If you have an open order as a Bitworker

For every order the Buyer locks the payment in a multi-signature wallet, and only your seed phrase can release it. You pay the shop for the item yourself, and that wallet is how you get your money back: without the 12 words it cannot be claimed, neither by you nor by Bitpost.

The item is shipped straight to the Buyer's address, so you cannot return it. If you are still in time, cancel the order on the e-commerce site: the shop refunds you directly, and your seed phrase is not involved.

If the order can no longer be cancelled, the money you spent on that purchase is lost. We are working on a recovery procedure in which the Buyer can help the Bitworker release the locked funds, but it is not available yet.

3. Getting a new seed phrase

When Bitpost asks you to restore your seed phrase, choose "I lost my seed phrase" to reset it and create a new one. The old phrase stops working immediately, and nobody, not even Bitpost, can bring it back.

⚠️ Important: reset only after you have dealt with your open orders as a Bitworker, because replacing the phrase makes the funds locked in them permanently unclaimable. Your account, your order history and your reputation are not affected.